Cnac Financing

I have called customer service 4 times and been given the run around. I purchased a vehicle in 2022 from by rider in wilkes barre Pennsylvania in July of that same year the vehicle was totaled I was told the loan was paid off by my insurance company however on my credit report your company reported the vehicle was reposted when in actuality it was totaled I was never notified by phone email or letter that I owed any money but now it's on my credit report that I owe over 4000 If I do not get a phone call to get this resolved I will call the better business burue and post all over social media and contact my lawyer to sue ur company.

When I called customer service the first time they brought my account up immediately now I'm told they can not find my account. So if u can not find my account then why do I owe over 4000 If I do not receive a phone call to resolve this issue I will contact my lawyer and u will be sued I expect a call back by 1pm or I will be in touch with the BBB

Well they baited and switched me from a car on the web page, then had me ferry one of their cars an hour away to get a car that had a check engine light on. "We'll mark that down on the invoice."

A week or two later the battery completely dies. Take it in for service, the smart assed idiot who I dealt with today are like "there was no code". Well that's cause the battery wasn't holding a charge. How stupid do you need to be. Twice while making payments I had them check the codes and try to arrange to have the car serviced only to be told not to worry about.

Also funny how the big advertising bit is "now down payment" which turns into a we're going to have to have a $500 down payment if you want the car. It shows the true ethics and integrity of the con artist at JD Byrider.

So two years later I never needed to worry about the code, till I moved to a county that does e-check. All of a sudden these idiots are all like well we can't fit you in for two weeks, it's not our responsibility. No *** you shouldnt have sold a car that you knew was faulty enough to fail an e-check. That is why they moved it from Akron to Ashtabula.

I am loyal customers for years with CNAC Columbia your collection department has some rude as customer service my name is Vonetta M Sloss I have a rude account manager I am requesting to speak with someone higher up concerning the customer service I have only been late once on my account for years but been talked to like a dog is uncalled for so please call me 803 553-**** I will be reporting this company to better Business of SC

bought a car March 3 2021 from JD Byrider I have made all my payments and a couple to

times I was late maybe 1 or even 2 days this month I was sick the first week of July and on the 7 th I heard car so I went to my door and saw a repo truck I went out and said can I help he didnt answer but kept walking toward my car which was backed up under some trees in my yard for shade, I said excuse me a couple times I reached my car about when he did an I said again can I help you and very hateful he

Said you know why Im here so dont act stupid . I said , Well I guess Im not acting cause I have no

Idea why you are here .

Then he said Im taking this car , and I said no your not and why are saying that he was so rude

and ugly to me he finally said I defaulted with the finance company an he

was repoing car and I couldnt stop him. I said to well Im not sure thats right but in case my payment didnt post its only 4 days so this cant be right and you need to leave my property right now I will be calling and getting this straight but sir you arent taking my car . I have to have this car I make

My

Payments every month I tried to tell him I had been sick all week an hadnt checked on anything but I would soon as he left the thing is

This I have a 13 year old child with special needs that wasnt suppose to live past 2 years old he has many

Very serious medical issues and lots of hospital visits we live an hour and a half from the hospital so I couldnt allow him to take my car but he said to bad thats your problem Im taking this car he started to his truck I got in my car and started to back up to keep him from hooking to it an he tried hit me and barely missed I dont know how I got turned enough that he didnt . My husband seen what he done and he came out with his gun and told the man you have told to leave many times and now you are trespassing and you also

almost hit my

wife so you

better drive off this property or you will be walking off it .

I

Was in my

Backyard on the phone with Taylor from Byrider and that woman was cussing me and calling me a

Lyer saying I had been late on every

Payment and they were tired of messiing with me . I said I think you have me mistaken with someone else and she went off on me like I was the worst low life on earth . I ask for a manager and she informed me she was the manager I said then just put someone else on this phone who will talk to me because Im not going to be talked to like your doing she no so I told her I was hanging up and she needed to get someone to call me . I checked my

bank and my

Payment wasnt posted so I tried to make it right then but it said my

Account was locked I tried again yesterday to make

My payment still locked and it says next payment due July

1,2023.

$7 000 + That I will have to speak with a

Representative for that payment . I paid $ 2400 down and $432 a month on that car . Come on Arkansas do you really allow people to be treated like this and can you honestly say they are right in what they are doing to people .I have been reading so many complaints on this very same thing . People are only human and sometimes they mess up and mistakes happen but do you really have kick them so hard they cant get back up .

I may be wrong but I will not give my car back to them and I will not allow them to repo it . I have my payment if they dont want it fine I will put in a separate account and someday when they want to be adults and treat people with respect their money will be waiting for them . Dont think you can intimidate me or scare me you have no idea the weight I carry every single day of my life . I will not allow anyone to talk to me like Im nothing .

I will say this too if I had been late on every payment like she said and months behind I still would have deserved to be treated with some respect . I hope someone reads this and can see there is something wrong with the way people are being taken advantage of from JD Byrider and CNAC . I have a print out of my all my payments i just dont understand why they think they have the right to repo ok they say no grace period but really are you for real Im sure that repo driver and court costs will be more than the 4 day late

Payment when this over . They are deceiving people they drag people that is struggling in with their promise for

A great car and to build their credit which is far from true .

They dont do anything but harass people and threaten them how can that be legal . Im not the only one they have done this too ..