Most helpful review
New Reviewer

CNAC pulls illegal stunts!!

I recently fell behind on my payments. For those of you that have criticize others on here, let me make one point, and that is that I did always make my payments, and fell behind due to a medical condition that kept me from work and drained my savings. I called CNAC,...
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130 comments
#2010082

I Agree too, i was one day late on a payment because my card was comprised and the same day i called them and was able to recover my card and make the payment. The next day they sent me a 24 hour notice!

Im so upset and worried they will take my car and money! i won't be able to sleep tonight. I thought about all the people they must do worse to.

Those who are struggling due to unemployment from COVID 19. I thought their morals was to help people but rather they wouldn't hesitate to BURY YOU ALIVE

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ID
#221538 Review #221538 is a subjective opinion of poster.
Location
Washington, District Of Columbia

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Verified Reviewer
New Reviewer

Release of vehicle

Cnac Financing - Release of vehicle
This is Mario Carroll , im emailing in regards of the release of my vehicle (Nissan Sentra 2011) last 6 of V.I.N (633577). I sent over to your office my bankruptcy documents. The toll company is just waiting for you to send tge documents to them
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ID
#3962909 Review #3962909 is a subjective opinion of poster.
Preferred solution
Release of vehicle

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Verified Reviewer
New Reviewer

I am still waiting since July 12,2022 to hear back from them

I ended up being incarcerated from 04/17/22-07/12/22. I contacted cnac to see what steps I needed to take to get my truck back. I am still waiting on a response back.

User's recommendation: Do not do business with cnac.

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ID
#3879877 Review #3879877 is a subjective opinion of poster.
Location
Sullivan, Ohio
Pros
  • Financed a car to me
Cons
  • Cant get in contact
Preferred solution
Tell me how to get my truck back!

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Verified Reviewer
New Reviewer

Insurance info

No complaints I just wanted to remove the insurance I have through you all. I have insurance now and it was sent to you all through fax
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ID
#3876531 Review #3876531 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer

I have made my payments before the due date every two weeks

Cnac Financing - I have made my payments before the due date every two weeks
I got a call from a woman names Candance who told me I did not make my payment, and I was getting removed from the program, she was extremely rude. I did make my payment and I sent proof to the finance manager named Adam Amerman who was extremely helpful, he found out...
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ID
#3757170 Review #3757170 is a subjective opinion of poster.
Location
North Kansas City, Missouri
Service
Byrider Customer Care
Cons
  • Overall service they give non professional
  • Damaged goods
  • Business pratice
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Liars scam artists they dont deserve even 1 star rating

The car I owned for less than a year has been to the shop 14times since November and their mechanic lied about all work he claimed to do My car was broken into and destroyed door and hood My timing belt was claimed to be done along with all spark plugs and they never...
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ID
#3735621 Review #3735621 is a subjective opinion of poster.
Location
Winchester, Virginia
Loss
$3000
Preferred solution
I want my car fixed and I want the car to be priced according to what it is worth. I want the rest of my work done at an authorized and reputable dealership in my area.

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Verified Reviewer
New Reviewer

Contract

I financed a vehicle with an verification of employment letter and explained my payment financial situation. Still my car was repossessed after I payed for it to get towed to a byrider location for service
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ID
#3709153 Review #3709153 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$800
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Contract

I financed a vehicle with an verification of employment letter and explained my payment financial situation. Still my car was repossessed after I payed for it to get towed to a byrider location for service
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ID
#3709147 Review #3709147 is a subjective opinion of poster.
Location
Chicago, Illinois

Payment issues

I havent had any issues with the company they have done everything Ive asked of them so far and we have a good relationship
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ID
#3674096 Review #3674096 is a subjective opinion of poster.
Location
Phelps, Kentucky
New Reviewer

Car was car jacked.

My car phone n purse was n the vehicle my vehicle was stolen and I need you guys to stop the gps on the car the police was called to the scene please help me find my car I have a police report here n north Little Rock Arkansas can someone please help me track my vehicle asap because I dont know where my vehicle at
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ID
#3668508 Review #3668508 is a subjective opinion of poster.
Location
North Little Rock, Arkansas
Loss
$100
Preferred solution
My vehicle

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Verified Reviewer
New Reviewer

Payment extension

I need to see if I can get my Friday 6/10/22 payment pushed back to 6/17/22 Can someone please email me back
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ID
#3650916 Review #3650916 is a subjective opinion of poster.
Location
Louisville, Kentucky
Preferred solution
Payment extension
New Reviewer

Make payments my card was compromised

I need someone to call me to get my payment or give me a number to call. My visa was compromised and I have to turn it on and off manually. Please give me a call at 502-373**** Bobby Grayson New number
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ID
#3552337 Review #3552337 is a subjective opinion of poster.
Location
Conshohocken, Pennsylvania
Pros
  • Financed a car to me
Cons
  • None yet
Preferred solution
Get a hold of somebody to make my payment.
New Reviewer

Alan moses 9775 01-12-1991

9775 I get paid Thursday sorry for the wait I got letter in mail finally got new job stable.ill pay in full Thursday ok Alan moses thur april 28th I'll pay from most recent account.thank so much .think it's 448 or 680? Whatever it is I'll catch up Thursday okay.been sick I truly apologize. Account 2190 chase bank
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ID
#3514091 Review #3514091 is a subjective opinion of poster.
Location
Goodlettsville, Tennessee
Preferred solution
Apology
New Reviewer

Payment

By rider sucks by rider will rip you off cancel should be ashamed they do business with these people its embarrassing

User's recommendation: Take a freaking guess.

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ID
#3508491 Review #3508491 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Repairs

I got this vehicle from JD Byrider Murfreesboro TN The car had bad rotors and bad pads on the front which cost me 78.00 to replace for parts and 130.00 for labor The car also have a faulty water pump which locked up the cost for this repair was the following 135.00 tow bill 130.00 for parts 300 for labor All together these repairs that are supposed to be covered have cost me over 800 dollars not counting the lost wages where I had to miss work Someone needs to reimburse me
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ID
#3504253 Review #3504253 is a subjective opinion of poster.
Location
Louisville, Kentucky
Loss
$800
Preferred solution
Full refund

Car payment due date change

It's bad enough when you have to ask someone to repeat themself because you can't understand them but to have a screaming child in the background makes it more difficult. I know I have to call back the 27th I hope that convo will be better. I just believe that it bad customer service.

User's recommendation: Hopefully you will not have to use them. My situation was unfortunate.

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ID
#3485906 Review #3485906 is a subjective opinion of poster.
Location
Canton, Ohio

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