Product: Cnac Financing Customer Care Clear all filters (60 of 60 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I have been blocked from making checking account payments because of a NSF I made once.I called to make a payment via their automated system and couldn't. I spoke to a customer service rep just now and he was a condescending piece of work. He had a negative answer for...
Read more
Anonymous
Anonymous

Sounds like a threat to me.. See what happens next? Really i just captioned this will spread it all over facebook they cant even reply without being rude.

Anonymous
Anonymous

Same old story! YOU lost the privilege to pay by check because YOU wrote a bad check. That's YOUR fault. You're having problems with the car? Is it STILL under warranty? ...

Product
Cnac Financing Customer Care
#1132946
Reply to reviews
got an e mail from cnac they said they lost communication with me.I don't understand they have my bank account #. the e-mail said this is not to be taken lightly. I have not missed a payment. I responded. I am upset and don't take this lightly either. The person who...
Read more
Anonymous
Anonymous

Just because he wrote you an e-mail, he didn't "basically" call you anything. As part of your contract, you are required to keep them updated on how to contact you, especially...

Product
Cnac Financing Customer Care
#1108654
Reply to reviews
From the beginning they harassed you to death a day late 4days late they have some one knocking on your door they are too extreme to say they are helping you if something is wrong as soon as you are off the lot and tell them oh that's not under contract then I am up...
Read more
Anonymous
Anonymous

From the beginning??? So what you're telling the world is from the beginning YOU would not pay on time, otherwise why would they be calling you? A funny thing happens when y...

Product
Cnac Financing Customer Care
#1102697
Reply to reviews

Cnac Financing - Don't do it

#1046155
1.1
Details
CNAC is the worst financing company I've ever deal with and will NEVER do business with them again and I would strongly advise people against it. Very rude , unprofessional and just mean people. I hope they are replaced by more caring and understanding workers. Good concept bad company.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Cnac Financing Customer Care Review

#1031173
1.4
Details
My only problem is the rude jackasses that work there. My payments are always early and any time my wife pays the payment the staff treats her like a piece of dirt. Wont happen again.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Cnac Financing Customer Care Review

#1018916
1.0
Details
Terrible company! Very unprofessional! Never ever again will I deal with this company!!!!
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website

Cnac Financing Customer Care Review

#986635
1.0
Details
I bought a car from jdbyrider and and CNAC harass there customers everyday by phone and email for the payments don't by one from Omaha NE they are so rude u tell them u don't get paid for another week it's not they don't understand and won't work with u.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
Every time I call them to make a payment they are rude.I have never been late one time in over a year. I was less than 12 hours late one time because I got stuck at work I call to make my payments the next morning and the lady was extremely rude. She starting yelling...
Read more
Product
Cnac Financing Customer Care
#1086723
Reply to reviews
So I just started financing a vehicle which I was pressured into because I absolutely needed a car at the time. The *** from the Greensboro NC CNAC bank inside JD Byrider is a *** who just made me feel like I was a pos because I was having problems with my job, her...
Read more
Anonymous
Elsa rodriquez

We got a car from jd byrider a/c works then stops for a cuople of days then works again for about 45 minutes then sop you have to maje an appointment for service which they wi...

1.0
Product
Cnac Financing Customer Care
#1079086
Reply to reviews
My car got stolen back in December 2016 and I got it out of a junk yard couple days later, I did inform CNAC from the moment it was stolen up to the moment I got it back.When my car was stolen it was involved in a hit and run, it took them almost a month to send...
Read more
1.0
Cnac Financing Elm Grove, Wisconsin
Product
Cnac Financing Customer Care
#1069557
Reply to reviews
I have had a PERFECT PAYMENT HISTORY for 3 years straight never a late payment I had to pay for my daughter to go to school so cash was tight this month I missed there 6 CALLS within 4 hours while i'm working called back and they refused a payment I was willing to pay...
Read more
1.0
Product
Cnac Financing Customer Care
I didn't like
  • Rude people
#1069381
Reply to reviews
Bought a car with cnac, granted I had a job when I bought the car , I lost my job money wasn't the same. Asked them to re rite the car note they wouldn't do that , found myself paying more than I was paying in the get go, I was at my friends house one day and there was...
Read more
Anonymous
Anonymous

Please tell us all where in the contract it says they are supposed to "help you"! Please type out that whole clause in the contract.

Product
Cnac Financing Customer Care
#1066120
Reply to reviews
i purchased a jeep I've made every payment on time never been late i called on the 15th my scheduled date and to my surprise jd byrider is now jab automotiv llc i stated to ask questions the rude woman did not like that i asked if i can call her back so i can make my...
Read more
Product
Cnac Financing Customer Care
I didn't like
  • Awful
#1061598
Reply to reviews
Cnac has staff of very very unprofessional employees ever they over talk you argue with you call 3 and 4 times aday they do not know what the employee doing i had to ask to speak to a supervisor 3xs employee has no redp8respect for customers at all when i got done...
Read more
Anonymous
Anonymous

Absolutely no reason to be rude whether you are a day late or a couple of weeks. Period. They still have to be professional just like anyone would be in customer service.

Anonymous
Anonymous

Guess what???When YOU pay YOUR bills on time, you never hear from them! Let's start a petition to get you sorry, serial, whining deadbeats to pay your damned bills on time ra...

1.0
Product
Cnac Financing Customer Care
#1046410
Reply to reviews