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1.4 Based on 123 reviews
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  • Customers like
    • When they approved me for the car 2
    • Has been terrible thus far 2
    • While i had the loan everything was great 1
  • Customers don't like
    • Rude and ignorant 18
    • Deceptive practices 12
    • Customer service 11
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they threaten you to take your vehicle being 15 days late on a payment, call unauthorized persons and discuss your account with unauthorized persons, they yell at you and are completely disrepectful they harass your family and friends, they refuse to give you their License # and the actual company name and when you call them to discuss the problem all they want to do is defend their practices as if they are not doing anything wrong and try to... Read more

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I have had a loan with them for 3 weeks now and from the due date of the first payment it has been one big unprofessional nightmare. The first payment included a charge for insurance which I personally already had procurred elsewhere and had notified them of. However their fax machine was broken and they failed to receive the correspondance from my insurance company so they charged me. Even after providing proof of insurance dating back to the... Read more

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These people a ignorant & rude

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I so far have not had any issues with them here in TN not the sales rep we worked with at the Madison TN lot was bad! He was so busy talking to his buddies and girlfriend that where hanging out at his place of work that I had To keep searching for him! CNAC so far (knock on wood) has been great to us maybe a different group of people don't know. But the dealership I'd think twice about going to again unless the hire a whole new staff! Service... Read more

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The Cnac company not bad there Intrest is high and not good at all and the staff at Cnac particularly the finance manager at JD by writer On Boston Road in Springfield Massachusetts is horrible Not professional harasses his customers and his employees just not professional and I will never do business with JD by writer again or recommend any other people or anyone I know to do business with JD by writer again because of it ! The service and the... Read more

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They are the most rude people I have ever talked to in my life. Who ever the guy is that I have to deal with called me on the day my payment was due at 3pm when I don't get off work until 5. Then he said he would give me one day extra to pay it when it plainly says in the contract I have 10 days. I will never buy another car from where I got mine which is very sad because the dealership is wonderful!!!!!! Read more

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I need to know how much it cost to get my car back

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These people literally call me 10 times a week, because I was listed as a "reference" to someone who apparently took out a loan with them. I have no idea who this individual is and they harass me nonstop! I try and tell them they clearly have the wrong number and they continue to call and harass. How can I get in touch with someone I have never heard of??!! At first I thought this was fraudulent, but after I looked them up its just pure... Read more

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CNAC is awfull to work with. I went into their office and filled out paper work to have my due date changed and they can not seem to get it right. They constantly harrass me at work and on weekends. I have never missed a payment and now they are saying they are going to come get my car. Not to mention they sold me a car without doing emissions and inspections on it. They emailed me a month after I had the car to let me know they "misplaced it".... Read more

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I AM TELLING EVERYONE THAT IF YOU NEED A CAR DO NOT GO THROUGH CNAC the harass you and talk crazy to you and talk to you like you are nothing but a piece of *** to them DO NOT and i repeat DO NOT go through them i i swear that if i did not need my car to get to work and had time to go look for another one i would.... the mane on is named Yvette in San Antonio Texas she called me a lair and calls me while i am at work and wants to talk when i... Read more

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