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1.4 Based on 146 reviews
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  • Customers like
    • When they approved me for the car 2
    • Has been terrible thus far 2
    • While i had the loan everything was great 1
  • Customers don't like
    • Rude and ignorant 18
    • Deceptive practices 12
    • Customer service 11
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I have been paying on my car for almost two and half years in that time never have I been late on my payment. I had a death in the family my payment was due on a Wednesday and on Saturday of the same week I had someone at my door to get my car. I understand that it's their job to collect but very disappointed in the countless calls that were made to my references in those three days. Then showing up three days later to aquire my car. Forget... Read more

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These people are SO *** RUDE it don't make any sense!!! A representative just really had a ALL OUT ARGUMENT with me about a payment that is my FIRST time being late!!! DO NOT DO ANY BUSINESS with these ignorant *** people EVER!!

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They're customer service needs work. They representatives need to be a little more courteous and not cut you off when your trying to make a payment and or having some issues with the payment services. The women named Chrissy was not very nice and rude to some point. But overall I've had good service on my car.

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Very upset with this company, purchase a vehicle in 2015, my payments are always on time except for a couple of times, they will not in know form try to work with you, I have tried to refinance the car and cannot, in no form will they allow you to miss a payment, thats the reason they put a tracker on the car, if at all possible if you can try to use or go somewhere else, I was suppose to have 36 months to payoff i looked at my credit report and... Read more

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Missed 2nd payment by 4 days and the repo my vehicle at 6am never buy a car Frm jdbyrider in Madison TN they get people in situations and my their situation worse I'm pissed off and it's a 2007 torrent they are charging me 23,000 they suck never never go there.

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My fiance needed a vehicle to drive back and forth for schooling, as well as safety for our 2 children. I work full time and we live on one income. The only reason we went to them was because of both of our past credit histories, which was obviously self inflicted. Im not perfect by any means but im trying to provide a decent life for our kids and set a good example. Anyway, while at the dealership the salesperson went over my funding for the... Read more

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I was listed as a reference for someone and they keep calling me. I have told them that I have let the person know and to stop calling me and she flat out told me "No, we will not stop calling until we hear from him". They call multiple times a day while I am working. I must keep my phone on me as I have a young child and need to answer while he is in school if something happens. This is a major inconvenience. I have tried blocking the numbers... Read more

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I called CNAC to make them aware i was voluntary surrendering my truck phone call with account holder Sean 11/16/16 next thing i no i logged into my credit karma account and long behold there was a hard inquiry listed for CNAC IN101 he ran my credit obiviously to be nosey to see if i had purchased another vehicle from somewhere else without my permission so of course my credit score went down off that hard inquiry now i have an appt to speak... Read more

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The APR is high and the interest keeps coming. On interest is accrued each day it does not stop even tho if you pay ahead it still keeps coming. paying on that interest on top of the finance fee. Cars that are worth $11,050 full-term you'll be paying about 20,000 vehicles that are $24,000 paying $50,000 the APR and the interest Are to high. I warn with people with a tight budget dont do it. If you miss a payment the car will get repo your... Read more

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Im 19 days late and im gonna make 2 paymets and they wont let me i dont c how people can run a company like this and not work with u..im a single working mom who was laid off for a month and went back to work last week and they cant let me pay 2 payemts that is bs ..this company is joke ..so is jd byrider ive had all kinds ofmissues with my van and it almost made me wreck with my kids n it..

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