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They have been the ABSOLUTE WORST!!! I went to them in hopes of helping rebuild my credit being that's what they advertise.

Since I've received my vehicle I've had nothing but problems, whether it's been the vehicle in it's self or the misleading unknowledgeable representatives. My only good experience has been with the manager of the service department and the guy who sold me the car. Everyone else I've dealt with has given me the "run-around" and different stories each time I've called. I requested a due date change being that I had a change in employment.

I was told to send in two most recent paycheck stubs and make two on time payments after they received the two stubs. Here it is 2 months and several payments later and I'm still going back and forth with them about it not being switched but they're taking the money out of my account each time I get paid, on the day that I get paid. After being called and harassed about a payment on weeks that I'm no longer paid on and the fact that they're already automatically taking payments out of my account, I had enough. I was being told this person and that person was the owner on my account, so I asked to speak to whomever was in charge.

I got manager Anthony Palmer who then goes on to say "Oh I apologize for the misunderstanding but you didn't make your payments on time and we need you to send in two more check stubs so we can send in a due date change". It's really unacceptable and these people really don't care the people they have as customers. Once my car is paid off I will no longer deal with company, and as a current consumer if you want to work with a company that cares about the people they deal with, I'd advice you not choose CNAC.

Several people told me not too do it and I didn't listen. Not to mention not even two months in having the car my transmission went completely out and my rotors were bad.

Reason of review: Problems with payment.

Location: Dayton, Ohio

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