3. Written by SHERRY, on 04-10-2008 10:09
I to was told I could trade in my vehicle after payments had been made on time for about a year, and then I was told if you get the balance down to 4,000.00. Then I got balance down to 3500.00 and was told, no it has to be down to 2,000.00 now. So I finally said forget you guys because my credit was not that bad to begin with and I traded that crappy vehicle in with a real dealer with a real bank.
I never missed a payment and never was late. I had a few situations where they had called me telling me they needed my payment and I was like, uh, hello, my payment is not even due for live a week? They would look at the account and be like, oh, Sorry, we must have looked at the wrong phone number or we did not mean to call you and apologize, which one time I got a letter that was kind of threatening , the day after I had paid my payment, which I am always early paying knowing, that they will repo your crap if your late, I called and asked for supervisor because I thought that was BS since I have had perfect pay history and always early with payments, the supervisor said he would talk to the girl who sent it, was probably oversight on her part, I was like, but if I would not pay a payment on oversight you would come take my car right? So you harrass people, even people who do pay on time, and it is ok? Make promises that are lies saying you can do trade ins when you cant, and then expect everyone to be ok when you screw up?
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