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  • Customers like
    • Kelly is a wonderful person to work with 1
    • When they approved me for the car 1
    • While i had the loan everything was great 1
  • Customers don't like
    • Rude and ignorant 12
    • Deceptive practices 9
    • Customer service 8

I have purchased a vehicle from cnac. The first problem i had with them is when i went to change my payment from every two weeks to monthly. I Joannie in finance stated what you can't afford it in a nasty tone. I asked to speak to someone in charge and was given the run around. I got that straighted out then i needed a couple extra days to make a payment my car was disabled i was only three days late. Mind you i have had this car over two years now. Payments are taken directly out of my account. I now had something come up to where i... Read more

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Rip off scumbags that sold me a piece of junk car that broke down every month and the lights and wiring were both fried and it needed constant maintenance and repairs. After 28 consecutive payments without a missed payment I tried to get out of that piece of trash and into another car and they basically laughed me out of the dealership. I told them the exact location of their lemon and they claimed that it wasn't there. They continue to harass me over the remaining 8 payments even though they profited over $15,000 on a car that was worth... Read more

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They sold me a open recall car that has no fix.. The headlights will go out at times making driving unsafe.. they won't take car back and replace with different one. Even the company that has the recall out says they should not have sold it before it was fix !!! anyone know a good lawyer? Will not get a car from them again. I'm stop payment on car today ! what it says on there paper work is that they will most likely sue me. I hope they do so the state will force them to fix what they sell or close them down. so hope the stae will close them... Read more

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I was used as a reference for a family member who has insurance there so they call me if she doesn't make her payment in time. They called me to get in touch with her and were very rude and hung on me before I could finish explaining why they can't contact her. I called back and they ask why I was calling back If I didn't have the insureds contact information. I mentioned that they were being rude and hung on me and they hung up again. I called and asked for the reps name and she refused to give it to me saying she already gave on the last... Read more

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They accept only cash or credit cards as payment options I paid my last payment with my credit card. I asked that they do not keep my credit card information on file but they did anyway. They charged the card without my authorization and retained my card information. I asked them to change the payment date to reflect the pay dates of my new job they said the couldn't change the date. When I was a few days late they called my boss at my job and asked to know then my next pay date was and told her I was late with my payment. They then showed... Read more

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My wife and I went to our JB Byrider in Stroudsburg PA.When we purchase the car they were great, but then, everybody has a problem now and then and they will not not work with you at all. They tell you to sell something borrow steal what ever you need to do but payment better be made or we will take the car. Well my wife had a hart attack and was in the hospital and they called because I owed them 18.00 they ripped me a new one like I was a kid she was really bad unprofessional , Did care about my wife anything but their money so I thinking... Read more

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We bought a vehicle from jd byrider in state college in december. It is now april 3, and we still haven't received a registration card. when we told them that we couldn't drive the vehicle for 2 days because of that, they told us to come in and they would give us a new temp registration until ours came in, and they rewrote the bill of sale changing the purchase date. After we bought it, we took it back for service to have the power steering fixed. they only fixed part of the problem, we still have problems with power steering. And then... Read more

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My cat broke down with in two weeks of purchasing it i had a 2005 hyandai accent that they are charging 10000for kelley blue book value say the car is worth 650 got it fixed it broke down a couple of weeks later Add comment

Terribly ryde harrasses you on your job if you are one day late unwilling to work with you ig your financial situation has changed. I would never go back to jd byridet and i will never recommend anyone because I have had a horrible experince with them. Read more

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Only 4 dollars short and they wanted to repo my car,also they always harass before payment is due Add comment

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