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1.5 Based on 112 reviews
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  • Customers like
    • When they approved me for the car 2
    • Kelly is a wonderful person to work with 1
    • While i had the loan everything was great 1
  • Customers don't like
    • Rude and ignorant 17
    • Deceptive practices 12
    • Customer service 10
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Worst bank to finance with. Jd overpriced your car and the bank finances a loan longer than the car will last. The manager I believe his name is Joe. By far the rudest man I've ever had to do business with. You ask a simple question and he talks back like his *** doesn't stink.

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Hello my name is april hamrick and i have a collection account and its on my credit report and i would like to know if i can make a payment arrangement to pay it off if so will you email me aprilhamrick73@gmail.com and let me know thank you very much or you can call me at 4126544969

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I was 48 hours late paying my car note and they blocked my acct and said they would not receive my payment. Therefore, they want to take my car when I would pay extra 5-10-20 bucks on my car note. I called and the representatives from Joliet, Illinois were disrespectful and rude and interrogated me like a criminal. Be careful when financing with this company. They will take your money and your car. No grace periods or anything. You ask for... Read more

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I worked for a temporary agency and I was between assignments. Two days prior to my payment being due, I called to question my options, in the event I could not make a payment. I did have the payment, but made an inquiry. I was told I would have to call back an sppeak to a Manager. I wanted to make the payment, while I was on the phone with the finance company and was told to call back because the computers were running slow. I called back two... Read more

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They are very rude and ignorant. I tried asking them questions and i am polite as possible but they are very getto especially from appleton,greenbay and all norther wisconsin. I am tired of being treated this way.

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Called and informed them that I'd traded my car, the JD Byrider Rep assured me that she would take care of everything and they still withdrew the payment, which put my checking account in the negative!!!!! #badbusiness

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I just received a call from a girl named Lori. I just made a payment yesterday and I realize that my payment for yesterday is due. I lost my job which I was not expecting and I'm looking for a new job. She was asking me questions and I answered her. She told me that I had no right to be short with her. I told her she has NO RIGHT to tell me that I'm being short. She needs to stick with the facts instead of trying to argue with me. I HATE that I... Read more

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They are the up most pathetic company I ever seen. They say they will help you and work with you no matter what the issue is. Well, that's a crock full of bs! I don't and would not recommend anyone to them. They are scandals!

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I will never do business with CNAC again due to the simple fact your employees are rude, they have attitudes, and their customer services is bulls**t. So my payments are set up every two weeks. One pay period my account manager calls me so i can make my car payment. I make it. Then i realized i missed the due date for my insurance so of course i had to go get more so i told him to just charge the insurance fee this time (39.99) and when i talk... Read more

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I'm in Las Vegas nevada. I am 7 days late on my payment. They call me every day and all 20 of the personal references I had to give them. They told me today the only was to stop the calls was to bring my car down to the dealership and they will hold it until the payment was made. Seriously, sounds like a voluntary repo to me! They even implied to my brother there was some kind of emergency and they could not reach me! I speak to them... Read more

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